1. Who we are
Arize Energy Trading Corp. (“Arize”, “we”, “us”) is an energy company based in Calgary, Alberta. This policy explains how we collect, use, disclose and protect personal information through this website and when you contact us.
We handle personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and, where it applies, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information we collect
Information you give us. When you use our contact form or email us, we collect the details you provide, such as your name, company, email address, phone number, area of interest and the content of your message.
Business information. If you become a counterparty, capital partner or supplier, we may collect business contact details and information needed to assess and carry out a transaction, including information required for credit, know-your-customer and regulatory checks.
Technical information. When you visit the site, our hosting and analytics providers automatically record information such as your IP address, browser type, device, pages viewed and the time of your visit.
3. How we use it
- To respond to enquiries and discuss potential transactions or partnerships.
- To evaluate, negotiate and carry out energy asset, trading and financing arrangements.
- To meet legal, regulatory, tax and accounting obligations.
- To operate, secure and improve this website.
- To send updates you have asked to receive. You can opt out at any time.
We do not sell personal information.
4. Consent
By submitting our contact form or otherwise providing personal information, you consent to its collection, use and disclosure for the purposes described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us. Withdrawing consent may limit our ability to respond to you or complete a transaction.
5. Sharing and disclosure
We share personal information only as needed with:
- Service providers who help us run our business, such as website hosting, email and IT providers, who may use it only on our behalf.
- Professional advisers, lenders, investors and counterparties, where needed for a transaction you are involved in.
- Regulators, courts or law enforcement, where required or permitted by law.
- A buyer or successor in connection with a merger, financing or sale of all or part of our business, subject to confidentiality obligations.
6. Storage outside Canada
Some of our service providers, including our website host, may store or process information outside Canada, including in the United States. Information held outside Canada is subject to the laws of that jurisdiction and may be accessed by its courts or authorities. You may contact us for information about our use of service providers outside Canada.
7. Retention and security
We keep personal information only as long as needed for the purposes above or as required by law, then securely destroy or anonymize it. We use reasonable administrative, technical and physical safeguards to protect it against loss, theft and unauthorized access. No method of transmission over the internet is completely secure.
8. Cookies and analytics
This site uses cookies and similar technologies that are needed for it to work, and may use analytics tools to understand how visitors use it. You can block or delete cookies in your browser settings, although parts of the site may then not work as intended.
9. Your rights
You may ask to access the personal information we hold about you and ask us to correct it if it is inaccurate. We will respond within the time required by law. We may need to verify your identity, and in limited cases the law allows or requires us to refuse access.
If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta.
10. Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a new “last updated” date.
11. Contact us
Questions, requests or concerns about privacy can be sent to our Privacy Officer:
Calgary, Alberta, Canada
info@arizeenergygroup.com